All job-related training is provided to staff of all levels. Expectation of quality level for production and service encounter is well communicated from time to time. Therefore, smooth and tightly-knitted workflow operation can be acquired with open communication and prompt co-ordination.

Ngai Shing Shoes has been awarded formally with ISO9001:2000 certification since May 2004. It proves that management system of Ngai Shing Shoes has been independently audited and confirmed as being in conformity with ISO9001:2000 which has become an international reference for quality management requirements in B2B dealings.

General speaking, the organizational structure of Ngai Shing Shoes for managing its processes - or activities - transforming inputs of resources into a product and service meets Ngai Shing Shoes' objectives by means of satisfying the customers' quality requirements, complying with regulations and meeting environmental objectives.

Many kinds of quality assurance mechanisms are carried out throughout the production process. They are laboratory testing (such as color-fastness), visual examination (such as sewing workmanship) and examination with the aid of mechanical instruments (such as stretchability and metal detection).